RadiantDot LLC — Terms of Service / EULA  

Version: 1.0

Last Updated: February 3, 2026

These Terms of Service and End User License Agreement (the “Terms”) are a legal agreement between you and RadiantDot LLC (doing business as and brand name RadiantDot; “RadiantDot,” “we,” “us,” or “our”) and govern your access to and use of our mobile applications, games, and related services (collectively, the “App” or “Services”).

By downloading, installing, accessing, or using the App, you agree to these Terms and our Privacy Policy (incorporated by reference). If you do not agree, do not use the App.

U.S. launch note: At launch, the App is offered in the United States. We may expand to other countries over time. Your statutory consumer rights (if any) in your country are not limited by these Terms.

1) Eligibility and parental responsibilities

The App is intended for a general/mixed audience. You must be at least 13 years old (or the minimum age required in your country to consent to data processing) to use the App without parental involvement.

If you are under the age of majority where you live, a parent or legal guardian must review and accept these Terms and supervise your use. If we offer an experience directed to children, we require verifiable parental consent where required by law.

2) License grant; ownership

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the App on devices you own or control, solely for your personal, non-commercial use (or internal business use if we expressly allow it in writing). We and our licensors retain all rights not expressly granted.

3) Accounts and sign-in (if offered)

Some apps/features may allow you to create or use an account or sign in via third-party platforms (e.g., Apple, Google, Facebook, Game Center, Google Play Games). You agree to provide accurate information (where requested), keep credentials secure, and notify us of unauthorized use. You are responsible for activity that occurs through your device and (if applicable) your account.

Third-party sign-in platforms are governed by their own terms and privacy policies; we are not responsible for them.

4) Purchases, subscriptions, and advertising

App store billing. Purchases (including subscriptions and virtual currency packs) are processed by the applicable app store (Apple App Store, Google Play, and any other authorized store). We do not receive your full payment card details.

Subscriptions and perks. If we offer subscriptions, subscriptions may provide access to features and may include benefits such as periodic virtual currency grants, cosmetics, boosts, or other in-app perks (“Subscription Benefits”). Subscription details (price, billing period, renewal terms) are disclosed in the store and/or in-app purchase flow.

Auto-renewal. Unless otherwise disclosed, subscriptions automatically renew until canceled. You can manage or cancel subscriptions in your device’s subscription settings.

Trials. If offered, free/discounted trials convert to paid subscriptions unless canceled before the trial ends.

Subscription lapse and in-progress puzzles. If a subscription provides access/unlocks (for example, access to all puzzles and/or ad-free play), then when your subscription ends or is canceled, your access will revert to the then-current free/coin-based model. You may be allowed to continue and finish puzzles you already started while subscribed, but starting new subscription-access features or content may require an active subscription or use of coins/purchases as presented in the App.

Refunds. Refunds are handled by the applicable store under its policies and applicable law.

Advertising. The App may display ads, including optional rewarded ads (for example, to earn in-game coins). We request non-personalized ads and do not use IDFA or cross-app/cross-context tracking for ad personalization. Advertising providers may still process limited information for purposes such as ad delivery, frequency capping, fraud prevention, and aggregated measurement.

Ad privacy choices (Google). In Settings, you can open a Google-provided “Ad privacy choices” form (Google UMP / Funding Choices). The options and legal terms shown may vary by region.

Age Setting (coarse). We ask for a coarse Age Setting (Under 13, 13–15, 16+, Prefer not to say) to help keep ads age-appropriate. This setting is stored locally on your device.

5) Virtual currency and digital items (licensed, not sold)

The App may include virtual currency (e.g., coins, gems) and other virtual in-game items, content, or features (collectively, “Virtual Items”).

When you obtain Virtual Items (whether through purchase, subscription access/unlocks, gameplay, or promotions), you receive a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Virtual Items only within the App and only while your access remains in good standing.

Virtual Items:

• are licensed, not sold;

• have no real-world monetary value and are not redeemable for cash (or cash equivalents) or for goods/services outside the App;

• are non-transferable (no gifting, trading, or resale) unless we explicitly allow it in-app;

• may be modified, rebalanced, limited, suspended, or eliminated by us at any time (including changing availability, pricing, or usefulness);

• may be forfeited if you breach these Terms, engage in fraud/abuse, or if a payment is reversed/charged back.

No property rights. You acknowledge you have no ownership or property interest in Virtual Items.

Expiration/retirement. If we discontinue the App or a feature, Virtual Items may become unusable. Where required by law, we will provide reasonable notice.

No refunds for Virtual Items. Except where required by applicable law or store policy, Virtual Items are non-refundable, including if you stop using the App or we suspend/terminate access for cause.

6) Acceptable use; prohibited conduct

You agree not to (and not to enable others to):

• reverse engineer, decompile, or attempt to extract source code except where permitted by law;

• copy, modify, distribute, sell, rent, lease, or sublicense the App or any part of it;

• use cheats, bots, scrapers, automation, or other unauthorized means to access or manipulate the App;

• exploit bugs, bypass purchase/ads systems, or interfere with security or access controls;

• use the App for unlawful, harmful, or infringing purposes; or

• disrupt or overload the App or related services.

7) No public user-generated content

The App does not offer public posting, chat, or user-to-user messaging features. If we add such features later, we may add supplemental terms and moderation rules.

8) Intellectual property; third-party materials

The RadiantDot name and RadiantDot logo are trademarks of RadiantDot LLC. You may not use our trademarks without our prior written permission.

The App and all associated content (software, artwork, text, graphics, audio, logos, trademarks) are owned by RadiantDot or its licensors and are protected by intellectual property laws. The App may include third-party or open-source components subject to their own licenses; those licenses govern the components they cover.

9) Third-party services and links

We may change, suspend, or discontinue the App or any feature, content, or functionality at any time (in whole or in part), including to comply with law, prevent abuse, or improve the experience. Where required by law, we will provide reasonable notice.

The App may integrate third-party services (e.g., analytics, crash reporting, ads, purchase validation). Those services are governed by their own terms and privacy policies, and we are not responsible for them.

10) Privacy

We process personal information as described in our Privacy Policy. By using the App, you consent to those practices and represent that you have obtained any required consents (including parental consent where applicable).

11) Communications and push notifications (if enabled)

We may send you service-related communications, including in-app messages and (if enabled) push notifications (e.g., puzzle reminders, feature announcements, or account/security notices). You can control push notifications in your device settings and/or in-app settings where available. You may not be able to opt out of essential service messages (e.g., critical security or legal notices).

12) Termination; enforcement

We may suspend or terminate your access (with or without notice where permitted) if we reasonably believe you violated these Terms, engaged in fraud, or created risk or legal exposure. You may stop using the App at any time. Upon termination, your license ends and you must cease using the App. Sections that by their nature should survive will survive (including Sections 5, 8, 13–16).

13) Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

Some jurisdictions do not allow certain warranty exclusions; in those jurisdictions, exclusions apply only to the extent permitted by law.

14) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RADIANTDOT WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE APP OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID (IF ANY) FOR THE APP OR IN-APP PURCHASES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$100.

15) Indemnification

You agree to defend, indemnify, and hold harmless RadiantDot and its affiliates, officers, employees, and agents from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the App; (b) your violation of these Terms; or (c) your violation of any law or third-party right.

16) Governing law; disputes; arbitration (U.S.)

Governing law. These Terms are governed by the laws of the State of Texas, excluding conflict-of-law rules.

U.S. arbitration and class-action waiver. Except for small-claims matters, disputes will be resolved by binding arbitration on an individual basis and you waive the right to participate in a class action or class-wide arbitration. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

Location and privacy. To avoid tying disputes to a particular county, arbitration will be conducted remotely (video/phone) or in Collin County, Texas, as determined by the arbitrator and applicable rules.

Opt-out (U.S.). You may opt out of arbitration by emailing privacy@radiantdot.com within 30 days of first accepting these Terms with the subject “Arbitration Opt-Out” and your name, app name, and the email/identifier associated with your account (if any). If you opt out, disputes will be resolved in the courts described below.

Court venue. If arbitration does not apply, you and RadiantDot agree to exclusive jurisdiction in the state or federal courts located in Collin County, Texas, except where prohibited by law.

EU/UK consumers. Arbitration and the class-action waiver do not apply to EU/UK consumers. Nothing in these Terms limits mandatory statutory rights under applicable consumer law.

17) Export and sanctions

You may not use the App if you are located in a country subject to U.S. embargoes or if you are a sanctioned or denied party under applicable trade laws.

18) Changes

We may update these Terms from time to time. If changes are material, we will provide reasonable notice (e.g., in-app notice) and update the “Last Updated” date. Continued use after changes take effect constitutes acceptance.

19) Contact

RadiantDot LLC
Email: support@radiantdot.com (general support) • privacy@radiantdot.com (privacy requests)
Mailing Address: RadiantDot LLC, 5900 Balcones Drive # 9220, Austin, TX 78731
Website: https://radiantdot.com

Platform notices (app stores)

Apple. Apple is not a party to these Terms and is not responsible for the App or its content. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple; Apple will refund the purchase price (if any) in accordance with its policies. Apple has no other warranty or support obligations. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them.

Google. Google is not a party to these Terms and is not responsible for the App or its content. Refunds and subscription management are handled by Google Play per its policies. Google is a third-party beneficiary of these Terms.

Microsoft Store (if applicable). Microsoft is not a party to these Terms and is not responsible for the App or its content. Refunds/subscription management (if any) are handled by the Microsoft Store per its policies. Microsoft and its affiliates are third-party beneficiaries of these Terms.